The American Board of Dermatology (ABD) has given provisional approval for U.S. dermatologists to use the DrScore.com online patient satisfaction survey for collecting and reporting patient feedback. Patient feedback is required by these organizations for maintenance of certification.
Certification, given by these boards, is essential to doctors wishing to establish they have met certain educational, training and professional requirements. In the certification and maintenance of certification process, doctors must establish their proficiency in a range of scientific, clinical and practice components. Physicians must participate in a patient experience of care survey, which highlights the physician’s commitment to continued self-assessment and quality improvement.
DrScore, the leading online patient satisfaction survey service, gives doctors a validated, cost-effective, and easy-to-implement method to meet the patient experience of care survey requirement, to obtain actionable patient feedback, and to document commitment to the highest levels of professionalism in medical care.
DrScore was established in 2005 by Steven R. Feldman, MD, PhD, a board-certified dermatologist practicing at Wake Forest Baptist Medical Center, who recognized the need to better understand his patients’ perceptions of the care he provided them. Roger T. Anderson, PhD, a leading expert in patient satisfaction and professor and chief, Division of Health Services Research, Department of Public Health Sciences, at the Penn State Hershey College of Medicine, developed the interactive survey.
Based upon the strong evidence of the survey’s validity, the Agency for Healthcare Research and Quality (AHRQ) has included the DrScore instrument in its clearinghouse of approved measures. DrScore has published numerous studies on the effectiveness and use of the survey in peer-reviewed medical publications, identifying key factors essential to achieving high levels of patient satisfaction. Nearly 2,000 doctors across the United States use the DrScore’s services.
“DrScore was created to help doctors enhance the care we provide our patients,” said DrScore founder and CEO, Steven R. Feldman, MD, PhD. “Receiving the ABD’s approval means that doctors now have the tool they need, a survey that gives doctors the feedback to focus on exceptional patient-centered care and to document that care for maintenance of board-certification.”
DrScore’s survey, which can be completed online and anonymously by patients from any computer with web access in three to five minutes, is a low-cost method to obtain patient satisfaction, without the hassle of managing paper surveys. For $149 a year, doctors receive monthly reports, delivered electronically, that provide benchmark data and actionable items that help doctors understand and respond to their patients’ perceptions of the medical visit.
Learn more about DrScore at www.DrScore.com/medicalgroups
or by calling 336-659-3838. Email research@DrScore.com
to learn more about the company’s industry-defining research initiatives.
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